Netflix will stop working on some Samsung smart TVs next month due to ‘technical limitations

Some Samsung smart TV users will no longer be able to stream Netflix from next month,  due to ‘technical limitations’ on older models. 

In a statement on its website – which now appears to have been deleted – the tech giant announced that anyone with an older model who still wants to use Netflix will need to buy a compatible device.    

Netflix has confirmed that its service will no longer be supported on a small number of older devices due to technical limitations

 Netflix has confirmed that its service will no longer be supported on a small number of older devices due to technical limitations

“Samsung was recently notified by Netflix that as of December 1, 2019 the Netflix app will no longer be supported on select 2010, 2011 Smart TV models sold in Canada and the US,’ a Samsung spokesperson said 

‘Consumers with these select models will see a notification from Netflix informing them of this change when they open the app on their Smart TV. 

‘For consumers with these models, there are still many other devices supported by Netflix that can be connected to a Smart TV in order to access the app.’ 

The statement did not specify which models will no longer be supported. 

However, the company did say a list of supported devices can be found at netflix.com/compatibledevices.

These include various models of Apple TV, Chromecast and Roku – although seven older Roku streaming sticks will also no longer support Netflix from December, Roku told Digital Trends

Netflix can also be accessed via a compatible smart TV, game console, streaming media player or set-top box.

Samsung claims you can access Netflix on its smart TVs via a game console, streaming media player, or set-top box

 Samsung claims you can access Netflix on its smart TVs via a game console, streaming media player, or set-top box

Netflix has confirmed the change to MailOnline, claiming that it impacts ‘a very small number of people’ and Netflix members impacted have been notified and given support.

‘On December 2nd, Netflix will no longer be supported on a small number of older devices due to technical limitations,’ a spokesperson said. 

‘We’ve notified all impacted members with more information about alternative devices we support so they can keep enjoying Netflix uninterrupted,’ it said. 

The announcement comes after the streaming service revealed it was looking at ways to limit password sharing.

In October, the company alluded to crackdowns with passwords when Chief Product Officer Greg Peters said it was ‘looking at the situation’.   

You may also like...